Please complete your submission form by providing the relevant documents (for a selection see below). Up to 5 files (maximum 5 MB each in pdf, jpeg, doc, docx or png format) in any order possible. Feel free to join several documents in one file only.
If a presumed bank customer has passed away, we require official documents (death certificate and/or certificate of inheritance or equivalent document) as proof of the claimant's entitlement. If no inheritance documents can be presented, at least the family relationship to the presumed bank customer must be documented (e.g. by means of birth and marriage certificates).